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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Johnson

Scott Johnson

June 4, 2025

5  out of  5
rating by Scott Johnson
"Best customer service ever. Great people to get you what you need. I highly recommend."
We responded:
"Scott, our goal will always be to leave you with a satisfying insurance experience! The best compliment my team and I can get is being recommended to others! Thank you for taking the time to share this! - Spencer "
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Manal Alwadi

June 3, 2025

5  out of  5
rating by Manal Alwadi
"Marcello did an awesome job helping me to start my insurance policy and get coverage"
We responded:
"Manal, thank you for the 5-star review! My team and I truly appreciate your support and are so glad to hear you've had a great experience with us. - Spencer "
Profile photo of Samantha Brown

Samantha Brown

June 3, 2025

5  out of  5
rating by Samantha Brown
"I recently worked with Spencer McCain from State Farm to get quotes for both home and auto insurance and I couldn’t be more impressed. From the very beginning, he was very responsive, knowledgeable, and genuinely interested in helping me find the best coverage to suit my needs. Spencer took the time to break things down in simple and understandable terms. He was incredibly thorough and he helped me compare different options. On top of that, the quote process was fast and efficient. It is rare to find this level of customer service these days. If you’re shopping for insurance and want someone who is not only knowledgeable but also personable and trustworthy. I highly recommend Spencer McCain."
We responded:
"Ms. Samantha, Thank you so much for those kind works. I truly appreciate you and Nya so much! -Spencer "
Profile photo of Katrina Drake

Katrina Drake

June 2, 2025

5  out of  5
rating by Katrina Drake
"I appreciate Spencer McCain taking the time to offer my family a true savings. Spencer's quote for my mortgage insurance basically confirmed that I was overpaying. He automatically explained the coverage types, answered each of my questions, took my calls and stayed late on a Friday to help. That's professionalism."
We responded:
"Katrina, thank you for your kind words! It was truly a pleasure helping you and your family. I'm glad we were able to assist with your insurance needs—making sure you feel informed and confident is always my goal. I appreciate your trust and look forward to being here whenever you need! - Spencer "
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Loann Lien

May 30, 2025

5  out of  5
rating by Loann Lien
"Spencer is a pleasure to work with and provided me with great rates for both my auto and home policies. He is very knowledgeable and will find all possible discounts to help you save. Spencer is very friendly and personable, and I highly recommend him!"
We responded:
"Loann, thank you for your thoughtful review! I'm thrilled to hear that our team provided you with outstanding service. I appreciate your recommendation. The best compliment my team and I can get is being recommended to others! - Spencer"
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Joshua Holloway

May 30, 2025

5  out of  5
rating by Joshua Holloway
"Seamless experience. Would highly recommend Spencer."
We responded:
"Thank you for the great review, Joshua! I'm so glad to hear your insurance experience was seamless. We appreciate your recommendation! - Spencer"
Profile photo of Cindy Marlatt

Cindy Marlatt

May 30, 2025

5  out of  5
rating by Cindy Marlatt
"I was transferred to Spencer after my agent retired. I really hated to see my guy retire and am always skeptical of starting with someone new. However I have been pleasantly surprised with how easy it has been to work with Spencer. He is very thorough and quick to respond when I have a question or need a new quote or policy. That is something I really appreciate."
We responded:
"Thank you so much for sharing your experience, Cindy! We completely understand how hard it can be to transition to a new agent, and we're thrilled to hear that our team has exceeded your expectations. We appreciate your trust and look forward to continuing to serve you! - Spencer "
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Marleny Campos

May 29, 2025

5  out of  5
rating by Marleny Campos
"Mr. McCain made the insurance process super easy to understand — highly recommend! Amazing customer service! He was so helpful, patient, and professional."
We responded:
"Marleny, thank you for the fantastic review! I'm so glad to hear that our team made the insurance process easy and stress-free for you. Being helpful, patient, and professional is exactly what we strive for. I truly appreciate your recommendation and look forward to serving you again soon! - Spencer "
Profile photo of David FIELDS

David FIELDS

May 27, 2025

5  out of  5
rating by David FIELDS
"Spencer did a awesome job saving save $300 a month for home auto and boat Great job"
We responded:
"David, I'm so glad we were able to save you some money! Please let us know if you need anything in the future! - Spencer "
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Deejay Johnson

May 22, 2025

5  out of  5
rating by Deejay Johnson
"Marcello was so polite, so friendly, and beat or former carrier buy enough to convince me to switch."
We responded:
"Deejay, I'm so glad Marcello was able to help save you some money! We appreciate your business! - Spencer"
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Jaron Wilson

May 2, 2025

5  out of  5
rating by Jaron Wilson
"Went over and beyond expectations"
We responded:
"Thanks for the 5 stars, Jaron! We look forward to seeing you again soon. - Spencer"
Profile photo of Terence

Terence

April 30, 2025

5  out of  5
rating by Terence
"They got stuff done right away can’t ask for more then that"
We responded:
"Thanks so much for the great rating, Terence! We're glad you had a positive experience. - Spencer"
Profile photo of Elizabeth South

Elizabeth South

April 25, 2025

5  out of  5
rating by Elizabeth South
"Spencer, you have no idea how much you have helped me! Thank you so much! I’m so glad I found your company!"
We responded:
"Elizabeth, thank you for the great feedback! I am glad to hear our team was able to assist you quickly with your insurance needs. Making things stress-free is what we aim for. We're here anytime you need us! - Spencer "
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Matt B

April 24, 2025

5  out of  5
rating by Matt B
"Grade A+++ Good People willing to help and excellent responsive service!"
We responded:
"Thank you for your feedback, Matt! We're so glad to hear that you had a positive insurance experience! - Spencer "
Profile photo of dana sheridan

dana sheridan

April 24, 2025

5  out of  5
rating by dana sheridan
"he was very helpful and saved me a lot of money. He was also easily able to navigate my demands which are many. I’m a bit picky and snarky and he worked with me and actually got me smiling. Can’t believe I’m saving over $100 a month."
We responded:
"Dana, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing you insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Spencer "
Profile photo of Adrianna Ceasar

Adrianna Ceasar

April 23, 2025

5  out of  5
rating by Adrianna Ceasar
"Marcello and Spencer were great to work with! Very pleasant and patient in explaining to me the transition of my insurance coverage from another state! Such a great team!"
We responded:
"Thank you for your kind words, Adrianna! We’re delighted to hear that our team was able to assist you and that you had a positive experience. We appreciate your feedback and look forward to helping you again in the future! - Spencer "
Profile photo of Wesley Gaddy

Wesley Gaddy

April 17, 2025

5  out of  5
rating by Wesley Gaddy
"Spencer did a great job and got me a great deal on my auto policy!"
We responded:
"Wesley! Thank you so much for the feedback man. -Spencer "
Profile photo of Ronesia Paulk

Ronesia Paulk

April 16, 2025

5  out of  5
rating by Ronesia Paulk
"Excellent customer service!"
We responded:
"Thank you for taking the time out of your day to review us! We appreciate you!-Spencer "
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Reginald Thomas

April 16, 2025

5  out of  5
rating by Reginald Thomas
"Very informative and patient"
We responded:
"Reginald, thank you for taking the time out of your day to give us a review! We appreciate you. -Spencer "
Profile photo of Scott Reynolds

Scott Reynolds

April 15, 2025

5  out of  5
rating by Scott Reynolds
"Friendly staff ... always helpful"
We responded:
"Scott, we have very much enjoyed working with you! Thank you for sharing! - Spencer"
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Big Que

April 14, 2025

5  out of  5
rating by Big Que
"awesome experience working with Spencer & the team!"
We responded:
"This made my day! Thank you for sharing. We're always here to help and offer any assistance you may need. - Spencer"
Profile photo of Amber “Bre” McDonald

Amber “Bre” McDonald

April 11, 2025

5  out of  5
rating by Amber “Bre” McDonald
"Spencer was really helpful and he got me the best rate Of all the companies I called including discount insurance companies and local companies as well. The quote was $400 lower then everybody else I called. Thank you so much I appreciate you."
We responded:
"Thank you for providing us with a great rating, Amber! I’m happy your insurance experience was so positive. We appreciate your support! - Spencer"
Profile photo of Charles D. Carter

Charles D. Carter

April 2, 2025

5  out of  5
rating by Charles D. Carter
"Marcello was a pleasure to work with. He was professional but friendly. He was easy to understand . He saved me approximately $100/6months when compared to USAA."
We responded:
"Mr. Carter, thank you for those kinds words! Marcello is a rockstar at this agency! We appreciate you and him so much sir. -Spencer"
Profile photo of Carla Echols

Carla Echols

April 1, 2025

5  out of  5
rating by Carla Echols
"My husband Paul Ray dealt with Spencer when Spencer was part of Justin Macains team. When people ask us who our favorite insurance agent is we tell them we didn’t realize there were any other than Spencer Macain!!"
We responded:
"Carla, thank you for the kind words. I pray you and Paul are doing great! Tell him I said hello! -Spencer "
Profile photo of Andrew Fagan

Andrew Fagan

March 31, 2025

5  out of  5
rating by Andrew Fagan
"When you call State Farm, ask for Spencer McCain! He did a great job helping us out today."
We responded:
"Mr. Fagan, I appreciate you and your family so much! Serving yall is such an honor! -Spencer "